Enterprise-Grade Security
Your Data, Protected at Every Layer
Kotao is built with security at its core — from PCI-certified payments to SOC 2 audited infrastructure.
Certified
PCI DSS L1
Audited
SOC 2 Type II
Certified
ISO 27001
Compliant
GDPR & CCPA
Encryption
AES-256
Uptime SLA
99.99%
At Kotao, security isn't an afterthought — it's the foundation of everything we build. From payment processing to data storage, every layer of our platform is designed to protect your business and your customers.
Payment Security
PCI DSS Level 1 certified. End-to-end encryption and tokenization ensure every transaction is secure from start to finish.
- PCI DSS Level 1 Service Provider
- End-to-end encryption (E2EE) for every transaction
- Payment tokenization — card numbers never touch our servers
- 3D Secure 2 authentication (SCA compliant)
Infrastructure
Hosted on Google Cloud Platform with SOC 2 Type II audited infrastructure and regional data residency.
- SOC 2 Type II audited annually
- ISO 27001 certified
- Multi-region data residency — data stays in the nearest compliant region (e.g. EU data never leaves EU servers)
- 99.99% uptime SLA with redundant failover (100% historic uptime)
Data Privacy
Compliant with GDPR, CCPA, and regional privacy regulations. Transparent data handling with full data subject rights.
- GDPR, CCPA, and regional privacy law compliant
- EU-US Data Privacy Framework certified
- Data subject rights (access, correction, deletion, portability)
- Transparent sub-processor list
Encryption
Military-grade encryption protects your data at rest and in transit across every layer of the platform.
- AES-256 encryption at rest
- TLS 1.3 for all data in transit
- mTLS for internal service communication
- Automated key rotation
Access Control
Fine-grained permissions and multi-factor authentication keep your accounts secure at every level.
- Role-based access control (RBAC)
- Multi-factor authentication (MFA)
- Single Sign-On via SAML 2.0 and OAuth
- API key scoping with IP allow-lists
Monitoring & Response
24/7 threat detection with rapid incident response, regular penetration testing, and automated vulnerability scanning.
- 24/7 real-time threat monitoring
- Annual third-party penetration testing
- Automated vulnerability scanning
- Incident response plan with < 24h notification
Frequently Asked Questions
Have Security Questions?
Our security team is here to help. Request our full security documentation or schedule a security review.