Point of Sale (POS)
The place and system where in-person sales are captured, payments are taken, and receipts are issued.
A POS is the in-store touchpoint that records orders, calculates tax, and processes payments. Modern POS platforms like our POS platform integrate payments, inventory, and loyalty in one workflow.
POS often connects to back-office systems such as ERP, RMS, or CMS for pricing and product data, and syncs with CRM to track customer profiles. Hardware can include tablets, printers, scanners, and payment terminals; software should support offline mode, tipping, tax rules, discounts, and kitchen/workstation routing.
Operationally, POS data feeds sales, inventory depletion, staff time clocks, and settlement reports. Hospitality operators pair POS with PMS to post room charges, while retailers rely on POS exports for accounting, VAT filings, and fraud monitoring (voids, refunds, cash drawer events).